- Status:Closed
- Resolution: Fixed
- Fix Version/s:Windows 4.0.1617
- Labels:
Summary
When attempting to log into HipChat Server v1.3.x from the Windows v4.0 HipChat Client, the HipChat logo continuously refreshes and the login never succeeds or fails.
Usage and admin help. Answers, support, and inspiration. Suggestions and bugs. Feature suggestions and bug reports. Download Hipchat Data Center mobile and desktop applications. Use the app HipChat for PC on your Windows and Mac with the help of third-party emulators like Bluestacks, Andy, and others. HipChat is an app through which you can share new projects, campaigns, and ideas with your business friends. PHP files are not served statically for download after being uploaded. HipChat Server 2.2.4; HipChat Data Center 3.0.0; HipChat Mac Client v4.29.0; HipChat Web Client; Steps to Reproduce. Upload a PHP file to the server using a client; Click on the PHP file, and then on Download; Expected Results. The file should be downloaded as. HipChat for Mac OS X 4.30.2 B760 freeware download The download should start automatically in a few seconds. If it doesn't, click here to start the download process manually.
Steps to Reproduce
- Install HipChat Windows 4.0
- Click 'Get Started' for HipChat Server
- Enter HipChat Server URL
- Enter user email and password
- Observe endless loading on login
Expected Results
Login succeeds
Actual Results
The HipChat logo is continuously redrawn and the login never succeeds or fails.
Workaround
Option 1 - Revert to an older client version
- Uninstall the HipChat for Windows v4.0 client
- Download a previous version by accessing https://<hcsFQDN>/downloads to retrieve the version bundled with HipChat Server or download Windows client v2.2.1397
- Install previous version
Option 2 - Install a patched version of HipChat for Windows v4.0
- Uninstall the current HipChat for Windows v4.0 client
- Download the patched version from the link below:
https://hipchat-ops.s3.amazonaws.com/hipchat4/windows/HipChat_4.0.1614.exe - Install the patched version and attempt to connect
If the patched version of HipChat for Windows (v4.0.1614) does not resolve the problem, please review HCPUB-25 to determine if it is relevant. If not, please create a HipChat Server support ticket at https://support.atlassian.com/ for additional assistance.
Notes
Upgrading to HipChat Server v1.3.7 (currently in beta) may help to resolve this issue, but has not yet been confirmed. Please try the workarounds listed above first and only attempt the upgrade to HipChat Server v1.3.7 after creating a backup in case a rollback is needed.
HCPUB-25Connecting to HipChat Server via FQDN with the Windows 4.0 client fails. Connecting via IP is successful
- Closed
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- Assignee:
- Unassigned
- Reporter:
- Shanye
- Archiver:
- Michael Andreacchio
- Status:Closed
- Resolution: Won't Fix
- Fix Version/s: None
- Labels:
Summary
PHP files are not served statically for download after being uploaded.
Environment
- HipChat Server 2.2.4
- HipChat Data Center 3.0.0
- HipChat Mac Client v4.29.0
- HipChat Web Client
Download Hipchat For Windows 10
Steps to Reproduce
- Upload a PHP file to the server using a client
- Click on the PHP file, and then on Download
Expected Results
The file should be downloaded as usual.
Actual Results
The user is redirected to the browser, where an nginx 500 Internal Server Error is displayed.
Notes
This bug directly affects users who rely on HipChat to share code.
Workaround
Utilize the /code slash command to send the code over to either the room / 1-1 conversation. For example:
Attachments
- Screen Shot 2017-07-10 at 15.08.57.png
- 155 kB
- Screen Shot 2017-07-10 at 15.09.06.png
- 211 kB
- Screen Shot 2017-07-10 at 15.09.17.png
- 105 kB
- Screen Shot 2017-07-10 at 15.42.32.png
- 213 kB
Hipchat Desktop App
- Assignee:
- Unassigned
- Reporter:
- Bruno Raymundo
- Archiver:
- Michael Andreacchio